The Shade Shop is a family-owned business since 1918, specializing in high-end, custom window treatments and outdoor shading solutions. While we have drastically expanded our product offerings and our team over the 100+ years we have been in business, our commitment to providing exceptional customer service and the highest quality products remains the same.

Our company culture is both fast-paced and laid back. We like to have a good time and laugh with our coworkers, but we are also highly productive in a busy work environment that requires a knack for multitasking and prioritizing. We are very much a family business in that our employee wear many hats. A flexible, driven, and fun personality is a must!


  • Expertly manage sales opportunities/inbound leads, which may come in the form of walk-in customers in the showroom, phone inquiries, or form submissions from our website.
  • Warmly greet customers and help them to understand their options in window treatments and outdoor shading solutions, including functional and aesthetic differences and benefits
  • Speak fluidly and informatively with customers (homeowners, business owners, interior designers, builders, and architects) about various products
  • Calculate, generate, and email quotations to potential customers and repeat clients
  • Schedule appointments for Outside Sales staff to measure for customers who are ready to proceed with their order
  • Place product orders with various manufacturers & double check team members' orders for accuracy
  • Provide service after initial sale to customers (including but not limited to checking on the status of an order and scheduling a service if there is an issue with a product)
  • Participate in ongoing product and technology training

Desired Skills, Experience, & Mindset

  • Prior experience in retail, sales, customer service, or interior design/home products industry
  • Friendly, helpful, and upbeat demeanor with every customer, no matter how busy
  • Strong verbal and written communication skills
  • Excellent computer skills (including but not limited to Outlook, Word, and Excel)
  • Comfortable with basic mathematic calculations
  • Self-starter and quick learner
  • Able to multi-task, prioritize, manage time, and thrive in a fast-paced environment
  • Ability to quickly learn and retain a variety of product knowledge and technical information related to motorizing window treatments and outdoor shading solutions.
  • Embraces change in processes and job duties as the company continues to grow
  • Spots areas for potential improvement and creatively problem solves

Salary & Benefits

Salary for this position varies and is dependent upon experience. Sales positions are not commission-based in an effort to maintain our collaborative, non-competitive culture and to ensure our customers never feel any pressure to place an order. Employees are eligible for health insurance and dental insurance after 3 months of successful employment.

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Our Easy Process

Start by choosing your window treatment or outdoor shading solution from our vast selection and finish with our professional installation

GET Started

Any Questions?

Our experienced staff is always happy to help. Please visit our showroom at any time, give us a call, or fill out the form below. If you are interested in a preliminary quotation, feel free to provide approximate dimensions in the comments field.